Last updated: May 2026

At Poddworx, we take your privacy seriously. This Privacy Policy explains what information we collect when you visit www.poddworx.com, how we use it, and your rights under Malaysia's Personal Data Protection Act2010 (PDPA). We've kept this as straightforward as possible — no confusing legal jargon. By using our website, you agree to the practices described in this policy.

1. Who We Are
‍Poddworx is a premium podcast and branded content production studio based in Kuala Lumpur, Malaysia. We help businesses, brands, and creators produce professional audio and video content. Studio Address: N-2-2 Plaza Damas, Sri Hartamas, Kuala Lumpur, 50480, Malaysia. Contact: james@poddworx.com

2. What Information WeCollect
Information You Give Us
‍When you fill in our contact form, booking form, or reach out via our website, we may collect:
• Your name
• Email address
• Phone number
• Company name
• Any messages or enquiries you send us
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We only use this information to respond to your enquiry or process your booking. We don't sell it, share it with third parties for marketing, or do anything creepy with it.

‍Information Collected Automatically
‍Like most websites, we automatically collect some basic data when you visit — things like your browser type, device, which pages you visited, and how long you stayed. This is done through the tools described below.

3. Tracking Tools We Use
Google Analytics 4(GA4)
‍We use Google Analytics to understand how visitors use our website — which pages are popular, how people find us, and where we can improve. Google Analytics collects anonymised data and does not identify youpersonally.You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at: tools.google.com/dlpage/gaoptout

Google Tag Manager(GTM)
We use Google Tag Manager to manage the tracking tools on our website in one place. GTM itself does not collect personal data — it simply controls when other tags (like GA4 and Meta Pixel) fire on the page.

Meta Pixel (FacebookPixel)
We use the Meta Pixel to measure the effectiveness of our Facebook and Instagram advertising. The Pixel tells us when someone visits our site after seeing one of our ads, and helps us show more relevant ads to people who may be interested in our services.Meta (formerly Facebook) may use this data according to their own Privacy Policy, which you can read at: facebook.com/policy.php. If you'd prefer not to be tracked by Meta across websites, you can adjust your ad preferences at: facebook.com/ads/preferences

Cookies
Our website uses cookies — small files stored on your device —to help these tools work. The cookies we use include:
• Analytics cookies (Google Analytics) — help us understand site traffic
• Marketing cookies (Meta Pixel) — used to measure ad performance
• Functional cookies — help the website load and work correctly

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect how some parts of the website function.

4. How We Use YourInformation
We use the information we collect to:
• Respond to your enquiries and booking requests
• Improve our website experience based on how visitors use it
• Measure the performance of our advertising campaigns
• Send you information you've requested (we won't spam you)

We do not use your information for any automated decision-making or profiling, and we do not sell your personal data to anyone.

5. How We Store & Protect Your Data
Your personal data is stored securely and accessed only by the Poddworx team members who need it to respond to your enquiry. We take reasonable steps to protect your information from unauthorised access, loss, or misuse.We retain your contact information only for as long asnecessary — typically for the duration of our business relationship and any applicable legal retention periods thereafter.

6. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share limited data with trusted third-party service providers who help us run our business — such as Google and Meta for analytics and advertising — but only to the extent necessary and in accordance with their own privacy policies.
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We may also disclose your information if required by law or in response to a valid legal request.

7. Your Rights Under PDPA Malaysia
Under Malaysia's Personal Data Protection Act 2010, you have the right to:
• Access the personal data we hold about you
• Request correction of any inaccurate data
• Withdraw your consent for us to process your data
• Request that we stop using your data for direct marketing
To exercise any of these rights, simply get in touch with us at james@poddworx.com and we'll sort it out for you promptly.

8. Third-Party Links
‍Our website may contain links to other websites — for example, our social media pages or partner sites. This Privacy Policy only applies to www.poddworx.com, so once you click through to another site, we recommend checking their own privacy policy.

9. Changes to This Policy
‍We may update this Privacy Policy from time to time — for example, if we add new tools or if regulations change. When we do, we'll update the 'Last updated' date at the top. We encourage you to check back occasionally, but we'll keep it as clear and readable as it is now.

10. Contact Us
‍If you have any questions about this Privacy Policy or how we handle your data, we'd love to hear from you:
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